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elevate your step auraposh

Elevate Every Step

Designed for life in motion, AuraPosh bags unite modern structure with effortless elegance, making every journey a statement.

Discover Our World
handbag auraposh

Where Craft Meets Character

At AuraPosh, we believe true sophistication lies in precision and purpose. Every stitch tells a story of artistry, intention, and quiet confidence.

Learn Our Story

FAQ

Frequently Asked Question

How can I contact customer support?

Our support team is available via email, Monday to Friday, from 9:00 AM to 5:00 PM (local time). For assistance, you can:

We’re here to help and typically respond to emails within 1–2 business days.

How long does shipping take?

Our standard delivery time within the United States is 7–10 business days. This includes:

  • Handling Time: 1–2 business days (Monday to Friday)
  • Transit Time: 6–8 business days (Monday to Friday)

Once your order has shipped, you will receive an email with a tracking number. You can follow your package’s journey on our Tracking Page.

Can I return or exchange an item?

Yes! You have 14 days from the delivery date to request a return or exchange. Items must be unworn, with original tags and packaging.

What if I receive a damaged or incorrect item?

Sorry about that! Please contact us with your order number and a photo of the item — we’ll arrange a replacement or refund right away.